National Grid will conduct monthly residential energy bill check-ups, allowing residents to receive 1-on-1 clarification and advice regarding their sometimes-costly monthly utility bill. These check-ups will be held on the 2nd Thursdays of each month, starting December 10, 2026. No appointment or registration required. Walk-Ins are welcome! National Grid Customer Advocates will be available to meet one-on-one to discuss options to manage your energy bill and help you find assistance, including:
Discount Rate
Payment Plans
Budget Plan
Arrears Management Program (AMP)
Please bring the following when you visit - If you receive SNAP, MassHealth, SSI or WIC, please bring your benefit card and/or program acceptance letter to enroll in our Discount Rate Program. For more information, please visit ngrid.com/hereforyou